Domaines de compétence

Ecology
Economics
Engineering
Government
Law

Expérience professionnelle

Employment History

5 / 2006 - 12/2006 - Emirates Airlines

Description

To take care of a variety of clients choosing the company for its standards. Making sure those standards are always maintained, by always focusing on what the customer needs and delivering top customer service.

Duties

Passenger sales and service agent (grade II) for the commercial airline.To sell tickets to the Italian, French and English clientèle. Changing of the reservations and offering of the company's services, such as : hotels, cars, the tours of Dubai and special services reserved to the passagers before travelling and on board.

Skills

Accuracy; ability to give top priority to what really needs to be done quickly, accurately and well.

1 / 2002 - 12/2003 - Alliant International University, USA

Description

French and English language tutor to undergraduate students as well as English-as-a-foreign-language students.

Duties

French and English language teaching

Skills

The skills required where an excellent knowledge of both English and French, written as well as oral. In addition, excellent reading skills were required together with excellent knowledge of both Frencha and English grammar.

9 / 2000 - 12/2000 - Di Santa Chiara

Description

My main duties, apart from assisting the officer in updating the company database with new and relevant work place policies, were proofreading and giving basic secretarial support.

Duties

Assistant to Officer in charge of Quality Assurance in the company.

Skills

Basic secretarial skills (excluding short hand typing)

6 / 1999 - 12/2001 - Gaiatech, Inc. - Manchester, UK

Description

I am bilingual (Italian-English)

Duties

On-site liason interpreting Translation of legal, technical and governmental documents.

Skills

Interpreting(liason) from Italian to English and vice versa Translation of technical, legal and governmental docs from Italina into English and vice versa

Etudes

Education